Coronavirus Update

Like you, we are monitoring the latest news about the Coronavirus. The health, safety and well-being of our customers, our employees and our communities is a priority. We continue to monitor this quickly evolving situation and are here to assist you, our customers, as needed.


Customer Assistance:


We're here for you.


If you're affected by the Coronavirus and need help with your account(s) or making payments, please reach out to us by calling our credit card customer service team at 1-800-987-5521. We have assistance options available to customers who qualify.


PREMIER Bankcard is committed to helping our customers and you can count on us to continue to serve you.


Stay connected 24/7 with mobile and online access:

  • Check balances
  • Pay bills
  • Set up alerts


If you are not an online customer, you may enroll for this service here.


To download our mobile app go here:


If you need support with your credit card account, please visit our Contact Us page for details on how to reach us.


Beware of scams

Look out for suspicious email and text messages, medical supply scams, and fraudulent donation sites that may impersonate a company, charity, or government agency. The intent is to convince you to share sensitive information such as usernames and passwords, make purchases or donations on spoof websites, or download malware onto your device by opening a malicious attachment. First PREMIER Bank and PREMIER Bankcard will never ask you for your personal information or log in credentials in an email or text message. If you receive a suspicious email or text message, don't respond, don't click on any links, or open attachments. Verify the authenticity of any website before making a purchase or donation. See the Federal Trade Commission's advice for consumers to protect yourself from scams.


Information on Coronavirus (COVID-19).

For more details, visit the Centers for Disease Control and Prevention (CDC).